Terms and Conditions

These terms and conditions ("Terms") govern your use of the Glazer Games website (the "Website") and your participation in the esports tournaments organized by GLAZER GAMES PRIVATE LIMITED, doing business as Glazer Games ("Company"). By accessing and using the Website or participating in the esports tournaments, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use the Website or participate in the esports tournaments.
    • 1. Website Usage and Registration
        1.1 The Website is provided for informational and tournament registration purposes. By accessing the Website, you acknowledge that the Company collects information from visitors who fill out the registration form or contact the Company through the "Contact Us" page.
        1.2 If you register for an esports tournament, you agree to provide accurate and up-to-date information, including but not limited to: Full Name inGame Name Character ID Date of Birth Gender Contact Number Email City/Town State AADHAAR Number PAN number
      2. Team Registration and Consent
        2.1 If you are registering a team for an esports tournament, you are responsible for obtaining consent from all team members before registering their respective team members.
        2.2 By registering the team, you confirm that you have obtained the necessary consent from all team members, and they have agreed to sign up by providing their details.
      3. Limitation of Liability
        3.1 The Company will not be held responsible for any damage or loss caused to you, unless such damage or loss is reasonably foreseeable to you and the Company when using the Website or participating in the esports tournaments, and it results from the Company's breach of these Terms.
        3.2 The Service may be temporarily suspended, without notice, due to system failure, maintenance, repair, or reasons beyond the Company's reasonable control. The Company will not be liable for any unavailability, discontinuation, modification, or change in the Service, except as set out in these Terms.
        3.3 The Company does not accept responsibility for: (a) Any damage or loss caused to you if you are not entering into these Terms as a consumer. (b) Any failure, suspension, or termination of access to the Game or the Service, or any content, arising from a force majeure event. A force majeure event includes, but is not limited to, strikes, lock-outs, nuclear accidents, acts of God, war or terrorist activity, riot, civil commotion, malicious damage, compliance with any law or government order, accident or breakdown of plant or machinery, fire, flood, storm, default of suppliers, or any other acts, events, omissions, or accidents beyond the Company's reasonable control. (c) Any claims brought against you by a third party, except as stated in these Terms.
        3.4 Nothing in these Terms will restrict your statutory rights as a consumer or limit the Company's liability for death or personal injury resulting from its negligence or for fraud.
      4. Indemnification
        4.1 You agree to compensate (indemnify) the Company, its partners, affiliates, contractors, licensors, officers, directors, and employees and defend, protect, indemnify, and hold them harmless from any claims, lawsuits, damages, losses, liabilities, and expenses (including reasonable legal and attorney's fees) arising directly or indirectly out of or in conjunction with your acts or omissions, including the use or misuse of the Website, Service, or breach of these Terms. The Company reserves the right to assume exclusive defense and control over all matters subject to indemnification by players.
      5. Termination
        5.1 These Terms are effective unless and until terminated by either you or the Company. The Company or the User may terminate these Terms at any time, for any reason or no reason at all, without prior notice. Termination by the Company will come into effect immediately upon the termination or deletion of your Account, which can occur at any time at the Company's sole discretion.
        5.2 You may terminate these Terms by ceasing to use the Website and deleting the Game App immediately upon termination. The Company has no obligation to reimburse any in-Game currency or goods or items lost due to such termination, voluntary or involuntary. You are responsible for providing accurate and up-to-date information during registration, and the Company reserves the right to terminate your Account if the information provided is inaccurate or not up to date. You may have a limited cancellation right under applicable laws for any digital content you purchase.
      6. Surviving Provisions
        6.1 Sections 2 (Amendments, Updates, and Patches), 3 (Prohibited Uses), 5 (Ownership), 6 (Player Created Content), 7 (Disclaimers), 8 (Further Disclaimers), 9 (Limitation of Liability; Indemnification), 10 (Period and Termination), 12 (Grievance Handling and Dispute Resolution), 13 (Inadequacy of Damages), 14 (Governing Law and Disputes), 15 (Class Action Waiver), 17 (Refund Policy), 18 (Other Policies), and 19 (Miscellaneous) shall survive any termination of these Terms.
      7. Grievance Handling and Dispute Resolution
        7.1 The Company operates a dedicated organization to handle user opinions and complaints. Information on how users can present their opinions or complaints will be provided on the Company's website. This process does not exclude your rights to bring any legal claim or complaint to a regulator outside of this process.
        7.2 In the event of a dispute between you and the Company, our goal is to provide a neutral and cost-effective means of resolving the dispute quickly. By using the Game or Services, you and the Company agree to the use of arbitration on an individual basis through a mutually agreed arbitrator, where a claim is for less than the equivalent of $10,000 US Dollars. This means that you waive the right for a judge or jury to decide your claims and may not proceed in a class, consolidated, or representative capacity. Other rights that you and the Company would otherwise have in court will not be available or will be more limited in arbitration, including discovery and appeal rights. All such disputes shall be exclusively submitted to the chosen arbitrator for binding arbitration under the arbitrator's rules, before one arbitrator mutually agreed upon by both parties.
      8. Inadequacy of Damages
        8.1 Without prejudice to any other rights or remedies the Company may have, you acknowledge and agree that compensation by way of damages alone would not be an adequate remedy for any breach of these Terms by you. Accordingly, you agree that the Company shall be entitled to the remedies of an injunction, specific performance, or any other equitable remedy, in addition to any other remedies available to it under applicable law. The Company shall be entitled to an injunction, specific performance, or any other equitable remedy without bond, other security, or proof of losses.
      9. Governing Law and Disputes
        9.1 These Terms shall be interpreted and governed by the laws of the Government of India. All lawsuits related to these Terms are subject to the jurisdiction of the courts in India pursuant to relevant laws such as the Code of Civil Procedure. Other laws may apply if you use the Game outside of India. In such an event, the applicable local laws shall affect these Terms only to the extent required by the applicable jurisdiction, and these Terms shall be construed to make their terms and conditions as effective as possible. You must comply with all local laws to the extent that applicable local law applies.
      10. Copyright Infringement
        10.1 If you believe that any materials from the Company and/or the Company branded websites infringe your copyright-protected work, you may provide an infringement notice to the Company's designated agent. The notice should include sufficient details to identify the work claimed to be infringed, your contact information, a statement of good faith belief that the disputed work is not authorized by the copyright owner, and a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the owner of the infringed work.
      11. Miscellaneous
        11.1 These Terms can be found at any time on the Company's official website.
        11.2 The Company may change these Terms at its discretion and at any time to the extent consistent with applicable laws and regulations.
        11.3 Any material changes to these Terms will be brought to your attention as determined by the Company. Your continued use of the Services means you accept and agree to the changes of the Terms.
        11.4 The Company may provide updates, patches, and modifications to the Game that must be installed for you to continue playing properly. The Company may update, patch, or modify the Game remotely and access the Game residing on your machine for such purposes. All provisions of these Terms that refer to the Game shall include all such updates, patches, and modifications.
        11.5 The Company may upgrade, change, or terminate the Game or Game App without notice to you.
        11.6 Players under the age of 18 must obtain consent from their parents or guardians before registering for tournaments or participating in any activities, events, or similar activities.
  • Privacy Policy

    This Privacy Policy explains how GLAZER GAMES PRIVATE LIMITED, doing business as Glazer Games ("Company," "we," "us," or "our"), collects, uses, shares, and protects the personal information obtained from visitors ("Users" or "you") of the Glazer Games website (the "Website") and the esports tournaments organized by the Company. By accessing and using the Website or participating in the esports tournaments, you consent to the practices outlined in this Privacy Policy.
    • 1. Information We Collect:
        1.1 Personal Information: We may collect personal information from Users when they register for esports tournaments or contact us through the "Contact Us" page. The personal information we may collect includes: Full Name: Your full legal name. inGame Name: The username or in-game name you use in esports tournaments. Character ID: The unique identification number associated with your in-game character. Date of Birth: Your date of birth to verify your age eligibility. Gender: Your gender for demographic purposes. Contact Number: Your valid contact number. Email: Your valid email address. City/Town: The city or town you reside in. State: The state you reside in. AADHAAR Number: Your unique identification number issued by the Indian government. PAN number: Your Permanent Account Number issued by the Indian government.
        1.2 Usage Information: We may collect non-personal information about Users' interactions with the Website and esports tournaments, including but not limited to the pages visited, links clicked, and actions taken. This information helps us improve the Website and provide a better user experience.
        1.3 Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about Users' browsing activities on the Website. This information helps us personalize your experience, analyze trends, administer the Website, track users' movements around the Website, and gather demographic information.
      2. Use of Information:
        2.1 Personal Information: We use the personal information collected from Users to provide and improve the services offered on the Website and to organize and manage esports tournaments. The personal information may be used for the following purposes: Tournament Registration: To process and manage your registration for esports tournaments. Communication: To communicate with you regarding your participation in tournaments, provide updates, respond to inquiries, and send administrative information. Customer Support: To assist you with any questions or issues you may have. Marketing and Promotional Purposes: To send you marketing communications and promotional offers related to Glazer Games and its partners, subject to your consent where required by applicable law. Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights and interests.
        2.2 Usage Information: We may use non-personal information to analyze trends, track User movements, and gather demographic information for aggregated use. This information helps us understand how Users interact with the Website and improve its functionality and user experience.
        2.3 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze trends, administer the Website, track users' movements around the Website, and gather demographic information. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use the Website, but your ability to access certain features or areas of the Website may be limited.
      3. Data Retention:
        3.1 We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
      4. Data Sharing and Disclosure:
        4.1 We do not sell, trade, or rent Users' personal information to third parties for marketing purposes. However, we may share personal information with the following entities for the purposes outlined in this Privacy Policy: Service Providers: We may engage trusted third-party service providers to assist in the operation of the Website, manage tournaments, process payments, deliver prizes, or perform other services on our behalf. These service providers have access to personal information only as necessary to perform their functions and are obligated to maintain the confidentiality and security of the information. Affiliated Companies: We may share personal information with our affiliated companies within the GLAZER GAMES PRIVATE LIMITED group for business purposes, such as organizing tournaments, improving our services, and conducting marketing activities. Any such sharing will be in accordance with applicable data protection laws. Legal Requirements: We may disclose personal information if required by law, regulation, legal process, or governmental request. We may also disclose personal information to protect our rights, enforce our terms and conditions, or respond to claims of illegal activities. Business Transfers: If the Company is involved in a merger, acquisition, or sale of all or a portion of its assets, personal information may be transferred as part of the transaction. You will be notified via email and/or a prominent notice on the Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
      5. Data Security:
        5.1 We take the security of your personal information seriously. We implement reasonable physical, technical, and administrative measures to protect against unauthorized access, use, disclosure, or alteration of personal information.
        5.2 We store personal information in a safe and secure environment located in India. Access to personal information is restricted to authorized personnel who need to know the information for the purposes described in this Privacy Policy.
      6. Your Rights and Choices:
        6.1 You have certain rights and choices regarding the personal information we collect and process about you. These rights and choices may include: Access: You can request access to the personal information we hold about you and receive a copy of that information. Rectification: You can request the correction of inaccurate or incomplete personal information we hold about you. Deletion: You can request the deletion of your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected. Objection: You can object to the processing of your personal information for direct marketing purposes or based on legitimate interests, unless we have compelling legitimate grounds for the processing. Restriction: You can request the restriction of the processing of your personal information under certain circumstances, such as when the accuracy of the information is contested or the processing is unlawful. Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. Data Portability: You can request the transfer of your personal information to another party or receive it in a structured, commonly used, and machine-readable format.
        6.2 To exercise your rights or make choices regarding your personal information, please contact us using the information provided in Section 9.
      7. Third-Party Websites and Services:
        7.1 The Website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites or services. We recommend reviewing the privacy policies of those third parties to understand how they collect, use, and share personal information.
      8. Children's Privacy:
        8.1 The Website and esports tournaments are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal information of a child has been provided without parental consent, we will take steps to remove the information from our systems.
      9. Changes to this Privacy Policy:
        9.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised Privacy Policy on the Website and indicate the date of the last update. Your continued use of the Website or participation in esports tournaments after the posting of any changes constitutes your acceptance of such changes.
      10. Contact Us:
        10.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at: Attn: Legal Matters 10th Floor, Titaanium Business Hub, Bhimrad Rd, Althan, Surat, Gujarat 395017, India
      11. Data Retention:
        11.1 We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
      12. Consent:
        12.1 By accessing and using the Website or participating in esports tournaments, you consent to the collection, use, sharing, and protection of personal information as described in this Privacy Policy.