Terms and Conditions
These terms and conditions ("Terms") govern your use of the Glazer Games website (the "Website") and your participation in the esports tournaments organized by GLAZER GAMES PRIVATE LIMITED, doing business as Glazer Games ("Company"). By accessing and using the Website or participating in the esports tournaments, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use the Website or participate in the esports tournaments.
1. Website Usage and Registration
1.1 The Website is provided for informational and tournament registration purposes. By accessing
Website, you acknowledge that the Company collects information from visitors who fill out the
form or contact the Company through the "Contact Us" page.
1.2 If you register for an esports tournament, you agree to provide accurate and up-to-date
including but not limited to:
Date of Birth
2. Team Registration and Consent
2.1 If you are registering a team for an esports tournament, you are responsible for obtaining
all team members before registering their respective team members.
2.2 By registering the team, you confirm that you have obtained the necessary consent from all
and they have agreed to sign up by providing their details.
3. Limitation of Liability
3.1 The Company will not be held responsible for any damage or loss caused to you, unless such
loss is reasonably foreseeable to you and the Company when using the Website or participating in
tournaments, and it results from the Company's breach of these Terms.
3.2 The Service may be temporarily suspended, without notice, due to system failure,
reasons beyond the Company's reasonable control. The Company will not be liable for any
discontinuation, modification, or change in the Service, except as set out in these Terms.
3.3 The Company does not accept responsibility for:
(a) Any damage or loss caused to you if you are not entering into these Terms as a consumer.
(b) Any failure, suspension, or termination of access to the Game or the Service, or any
from a force majeure event. A force majeure event includes, but is not limited to, strikes,
nuclear accidents, acts of God, war or terrorist activity, riot, civil commotion, malicious
compliance with any law or government order, accident or breakdown of plant or machinery, fire,
storm, default of suppliers, or any other acts, events, omissions, or accidents beyond the
(c) Any claims brought against you by a third party, except as stated in these Terms.
3.4 Nothing in these Terms will restrict your statutory rights as a consumer or limit the
liability for death or personal injury resulting from its negligence or for fraud.
4.1 You agree to compensate (indemnify) the Company, its partners, affiliates, contractors,
officers, directors, and employees and defend, protect, indemnify, and hold them harmless from
lawsuits, damages, losses, liabilities, and expenses (including reasonable legal and attorney's
arising directly or indirectly out of or in conjunction with your acts or omissions, including
misuse of the Website, Service, or breach of these Terms. The Company reserves the right to
defense and control over all matters subject to indemnification by players.
5.1 These Terms are effective unless and until terminated by either you or the Company. The
User may terminate these Terms at any time, for any reason or no reason at all, without prior
Termination by the Company will come into effect immediately upon the termination or deletion of
Account, which can occur at any time at the Company's sole discretion.
5.2 You may terminate these Terms by ceasing to use the Website and deleting the Game App
termination. The Company has no obligation to reimburse any in-Game currency or goods or items
such termination, voluntary or involuntary. You are responsible for providing accurate and
information during registration, and the Company reserves the right to terminate your Account if
information provided is inaccurate or not up to date. You may have a limited cancellation right
applicable laws for any digital content you purchase.
6. Surviving Provisions
6.1 Sections 2 (Amendments, Updates, and Patches), 3 (Prohibited Uses), 5 (Ownership), 6 (Player
Content), 7 (Disclaimers), 8 (Further Disclaimers), 9 (Limitation of Liability;
and Termination), 12 (Grievance Handling and Dispute Resolution), 13 (Inadequacy of Damages), 14
Law and Disputes), 15 (Class Action Waiver), 17 (Refund Policy), 18 (Other Policies), and 19
shall survive any termination of these Terms.
7. Grievance Handling and Dispute Resolution
7.1 The Company operates a dedicated organization to handle user opinions and complaints.
users can present their opinions or complaints will be provided on the Company's website. This
not exclude your rights to bring any legal claim or complaint to a regulator outside of this
7.2 In the event of a dispute between you and the Company, our goal is to provide a neutral and
cost-effective means of resolving the dispute quickly. By using the Game or Services, you and
agree to the use of arbitration on an individual basis through a mutually agreed arbitrator,
is for less than the equivalent of $10,000 US Dollars. This means that you waive the right for a
jury to decide your claims and may not proceed in a class, consolidated, or representative
rights that you and the Company would otherwise have in court will not be available or will be
in arbitration, including discovery and appeal rights. All such disputes shall be exclusively
the chosen arbitrator for binding arbitration under the arbitrator's rules, before one
agreed upon by both parties.
8. Inadequacy of Damages
8.1 Without prejudice to any other rights or remedies the Company may have, you acknowledge and
compensation by way of damages alone would not be an adequate remedy for any breach of these
Accordingly, you agree that the Company shall be entitled to the remedies of an injunction,
performance, or any other equitable remedy, in addition to any other remedies available to it
applicable law. The Company shall be entitled to an injunction, specific performance, or any
remedy without bond, other security, or proof of losses.
9. Governing Law and Disputes
9.1 These Terms shall be interpreted and governed by the laws of the Government of India. All
related to these Terms are subject to the jurisdiction of the courts in India pursuant to
as the Code of Civil Procedure. Other laws may apply if you use the Game outside of India. In
the applicable local laws shall affect these Terms only to the extent required by the applicable
jurisdiction, and these Terms shall be construed to make their terms and conditions as effective
possible. You must comply with all local laws to the extent that applicable local law applies.
10. Copyright Infringement
10.1 If you believe that any materials from the Company and/or the Company branded websites
copyright-protected work, you may provide an infringement notice to the Company's designated
notice should include sufficient details to identify the work claimed to be infringed, your
information, a statement of good faith belief that the disputed work is not authorized by the
owner, and a statement, under penalty of perjury, that the information in the notice is accurate
you are authorized to act on behalf of the owner of the infringed work.
11.1 These Terms can be found at any time on the Company's official website.
11.2 The Company may change these Terms at its discretion and at any time to the extent
applicable laws and regulations.
11.3 Any material changes to these Terms will be brought to your attention as determined by the
Your continued use of the Services means you accept and agree to the changes of the Terms.
11.4 The Company may provide updates, patches, and modifications to the Game that must be
to continue playing properly. The Company may update, patch, or modify the Game remotely and
residing on your machine for such purposes. All provisions of these Terms that refer to the Game
include all such updates, patches, and modifications.
11.5 The Company may upgrade, change, or terminate the Game or Game App without notice to you.
11.6 Players under the age of 18 must obtain consent from their parents or guardians before
tournaments or participating in any activities, events, or similar activities.
1. Information We Collect:
1.1 Personal Information: We may collect personal information from Users when they register
tournaments or contact us through the "Contact Us" page. The personal information we may
Full Name: Your full legal name.
inGame Name: The username or in-game name you use in esports tournaments.
Character ID: The unique identification number associated with your in-game character.
Date of Birth: Your date of birth to verify your age eligibility.
Gender: Your gender for demographic purposes.
Contact Number: Your valid contact number.
Email: Your valid email address.
City/Town: The city or town you reside in.
State: The state you reside in.
AADHAAR Number: Your unique identification number issued by the Indian government.
PAN number: Your Permanent Account Number issued by the Indian government.
1.2 Usage Information: We may collect non-personal information about Users' interactions
and esports tournaments, including but not limited to the pages visited, links clicked, and
This information helps us improve the Website and provide a better user experience.
collect information about Users' browsing activities on the Website. This information helps
your experience, analyze trends, administer the Website, track users' movements around the
gather demographic information.
2. Use of Information:
2.1 Personal Information: We use the personal information collected from Users to provide
services offered on the Website and to organize and manage esports tournaments. The personal
be used for the following purposes:
Tournament Registration: To process and manage your registration for esports tournaments.
Communication: To communicate with you regarding your participation in tournaments, provide
to inquiries, and send administrative information.
Customer Support: To assist you with any questions or issues you may have.
Marketing and Promotional Purposes: To send you marketing communications and promotional
Glazer Games and its partners, subject to your consent where required by applicable law.
Compliance: To comply with legal obligations, enforce our terms and conditions, and protect
2.2 Usage Information: We may use non-personal information to analyze trends, track User
gather demographic information for aggregated use. This information helps us understand how
with the Website and improve its functionality and user experience.
experience, analyze trends, administer the Website, track users' movements around the
cookies, you may still use the Website, but your ability to access certain features or areas
may be limited.
3. Data Retention:
3.1 We retain personal information for as long as necessary to fulfill the purposes outlined
Policy, unless a longer retention period is required or permitted by law.
4. Data Sharing and Disclosure:
4.1 We do not sell, trade, or rent Users' personal information to third parties for
However, we may share personal information with the following entities for the purposes
Service Providers: We may engage trusted third-party service providers to assist in the
Website, manage tournaments, process payments, deliver prizes, or perform other services on
These service providers have access to personal information only as necessary to perform
are obligated to maintain the confidentiality and security of the information.
Affiliated Companies: We may share personal information with our affiliated companies within
GLAZER GAMES PRIVATE LIMITED group for business purposes, such as organizing tournaments,
services, and conducting marketing activities. Any such sharing will be in accordance with
Legal Requirements: We may disclose personal information if required by law, regulation,
governmental request. We may also disclose personal information to protect our rights,
conditions, or respond to claims of illegal activities.
Business Transfers: If the Company is involved in a merger, acquisition, or sale of all or a
assets, personal information may be transferred as part of the transaction. You will be
and/or a prominent notice on the Website of any change in ownership or uses of your personal
well as any choices you may have regarding your personal information.
5. Data Security:
5.1 We take the security of your personal information seriously. We implement reasonable
technical, and administrative measures to protect against unauthorized access, use,
alteration of personal information.
5.2 We store personal information in a safe and secure environment located in India. Access
information is restricted to authorized personnel who need to know the information for the
6. Your Rights and Choices:
6.1 You have certain rights and choices regarding the personal information we collect and
These rights and choices may include:
Access: You can request access to the personal information we hold about you and receive a
Rectification: You can request the correction of inaccurate or incomplete personal
Deletion: You can request the deletion of your personal information under certain
when the information is no longer necessary for the purposes for which it was collected.
Objection: You can object to the processing of your personal information for direct
based on legitimate interests, unless we have compelling legitimate grounds for the
Restriction: You can request the restriction of the processing of your personal information
circumstances, such as when the accuracy of the information is contested or the processing
Withdrawal of Consent: If we rely on your consent to process your personal information, you
to withdraw your consent at any time. The withdrawal of consent will not affect the
based on consent before its withdrawal.
Data Portability: You can request the transfer of your personal information to another party
in a structured, commonly used, and machine-readable format.
6.2 To exercise your rights or make choices regarding your personal information, please
information provided in Section 9.
7. Third-Party Websites and Services:
those websites or services. We recommend reviewing the privacy policies of those third
how they collect, use, and share personal information.
8. Children's Privacy:
8.1 The Website and esports tournaments are not intended for individuals under the age of
18. We do
knowingly collect personal information from children. If we become aware that personal
child has been provided without parental consent, we will take steps to remove the
update. Your continued use of the Website or participation in esports tournaments after the
changes constitutes your acceptance of such changes.
10. Contact Us:
your personal information, please contact us at:
Attn: Legal Matters
10th Floor, Titaanium Business Hub,
Bhimrad Rd, Althan, Surat,
Gujarat 395017, India
11. Data Retention:
11.1 We retain personal information for as long as necessary to fulfill the purposes
12.1 By accessing and using the Website or participating in esports tournaments, you consent
collection, use, sharing, and protection of personal information as described in this